Richardson Electronics is dedicated to providing products and services of the highest performance and reliability. With this intention, we have developed a formal Quality Management System (QMS) supported by all levels of management to achieve this goal.
Underwriter’s Laboratories, our third party registrar, audits Richardson Electronics’ QMS on a semi-annual basis in order to ensure our commitment. Our status as a UL-DQS Registered Firm, certified to ISO 9001:2008, provides our customers with the assurance that our systems and processes for the distribution of electron tubes, CRT’s, accessories and other small components are held to the highest standard while being produced in a timely manner. This includes our design, manufacture, modification, marking, branding, as well as special packaging of various electronic components and custom assemblies.
Richardson Electronics Corporate Quality Policy
Provide Engineered Solutions which meet or exceed customer requirements by:
- Delivering quality products, information, and services in a timely fashion;
- Spreading the “continuous improvement” state-of-mind throughout the organization;
- Responding to customer needs and expectations in order to maintain the highest level of customer satisfaction; and
- Setting and reviewing objectives throughout the company.
Given these points, Richardson Electronics assures that the level of quality achieved throughout the product delivery process complies with the most demanding standards.